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General Questions What is "jailbreak" and how to do that? Jailbreaking makes a change in the iPhone OS to allow all third-party software to run on your iPhone, including ones not approved by Apple. When this is done iTune will sync back all your personal data. Jailbreaking doesn't unlock your iPhone. PdaNet can only be installed after you jailbreak your iPhone because Apple will not approve it on the app store. We recommend you Google the latest Jailbreak instructions that matches the OS version you have on the iPhone. The iPhone Dev-team blog normally have up-to-date status about jailbreaking. When jailbreaking your iPhone, make sure "Cydia" is checked during the process so that you can search and install PdaNet through it later. If you have installed PdaNet, we strongly recommend you follow the latest PdaNet updates at Twitter so that you will know when it is safe to update your iPhone OS or iTunes. How do I connect using WiFi? How do I connect using USB? To connect in USB Mode, you need to install a client software called PdaNet Desktop on Mac or Windows. You can download it from http://junefabrics.com/desktop. The PdaNet Desktop client also requires iTunes to be installed and working in the first place. Now on the iPhone launch PdaNet and switch to USB Mode from settings. Once this is on, PdaNet allows you to connect even when running in the background. To start the connection, simply plugin your iPhone and click the PdaNet tray icon on Windows or menu bar icon on Mac then select "Connect" from the menu. Does PdaNet use voice or data? Will I get extra charge from my carrier for using PdaNet? PdaNet usage is identical to Internet usage on your phone. So it only goes through your data plan. If you have an unlimited data plan (most smartphones do) then you should be covered. What is the difference between the free and full edition? How to get the full edition? The free edition will start blocking secure web sites (web sites that require login) after the 14-days-trial expiration. You can purchase the full edition here. After the purchase you will receive a serial code in the email. Please use it to unlock the full edition. You can do so either by tapping Settings->Register on the phone side or by going to http://my.iphone on the computer when PdaNet is connected. Full edition and free edition have the same installer so there is no need to reinstall if you already have the free edition. I have lost my order receipt email, could you resend my serial code? How fast is the connection speed of PdaNet? The maximum speed PdaNet can handle is 20Mbps. PdaNet has been optimized to run with zero latency. In other words you should expect the exact same download speed on the computer compared to your phone (except for Bluetooth DUN which may have a baud rate limit.) However due to the nature of wireless data service, your actual connection speed will variate at different times and locations. Very often it could be significantly slower than the advertised value of the 3G service, even if the signal display shows 5 bars. You can run a speed test at http://dslreports.com/mspeed from either your phone or computer. My VPN works on the iPhone side but not on the computer side with PdaNet. How to fix that? The simplest solution is to connect to VPN on the iPhone directly, then connect PdaNet so that the computer shares the same VPN channel. My phone stops charging when using PdaNet, what gives? This is caused by a "safety" feature on the iPhone - it stops charging when the device becomes hot. When PdaNet is active in WiFi mode, both WiFi and cellphone radio are busy passing data and that generates a lot of heat. Connecting in USB mode would help to a certain degree. A lot of users actually put the phone on icepack to solve the problem. Do it at your own cost. How can I install two different versions of PdaNet on the same computer? In order to have both versions of PdaNet on the computer, You will need to make a copy of your current PdaNet directory (under c:\program files), then install the other version. After the installation you will end up with two PdaNet directories, one for each phone. When you switch phones, make sure you exit PdaNet on the computer end then run the corresponding exe under the correct directory. If one of the version is for Android, you have to install version 2.42 from here instead of the latest version. I want to purchase and register but http://my.iphone will not load. Please purchase from http://junefabrics.com/buyi directly. You can enter the license code on the phone side under PdaNet Settings. My data service requires a proxy setup on the phone. Does PdaNet support that? Yes. You just need to set the same proxy address in your IE/Firefox/Safari browser settings. You do not even need to turn on proxy mode in PdaNet settings. Please also make sure you have the latest version of PdaNet installed. I have purchased but I have not received the email with the serial code. In most cases you should receive the order receipt email with the PdaNet serial code within a couple of minutes after purchase. If you still have not received your code after 1 business day please let us know. Normally this means either you have entered a typo in your email address or you have used a different email address for your payment. Sometimes the email could also be blocked by the spam filter of your email service. If I only purchase one copy of PdaNet, can I install it on multiple computers? PdaNet licenses only go with the phone so there is no limit on the computer side. But if you do have multiple phones you will need multiple licenses. Why is my serial number not accepted when I try to register? Try to make sure you copy/paste the serial number and email address without spaces. The email address has to be the one you used for purchasing PdaNet. My question is not addressed above. Connection Error Fail to connect to iPhoneNet, err=16. This error indicates that your phone and computer are not able to connect to each other at signal level. Normally it means they are either not compatible or unable to communicate using the same WiFi channel. When this error occurs there may not be any good solutions. You can try to specify a different WiFi channel on the computer side if it allows you to do so and see if that helps. If not try to use USB mode instead. For more details see WiFi setup instructions. (Windows 7) Connection progress hangs at "Initializing connection on your phone". Some system services are disabled on your computer. Try to go to Administrative tools->Services and make sure "Telephony" and "Remote Access Connection Services" are started. I received USB connection error "Iphone system has not been paired". Please make sure the latest iTunes has been installed and it can Sync with your iPhone without any issues. Error 633: the modem is already in use or is not configured properly. If you receive this error when you are trying to use PdaNet, then you are not connecting the right way. To properly start the PdaNet connection, please click on the PdaNet tray icon on the computer side and select "Connect" from the menu. Dialup failed, error=xxx (state=0)! (xxx = 633, 797 etc.) On the computer side please open device manager (Start->run:devmgmt.msc) and expand the modem tree, then disable all modem drivers (including bluetooth ones) except for PdaNet Modem (there should be exactly one). Now reboot the computer and connect again using USB mode. See if that helps. Dialup failed, error=xxx (state=2)! (xxx = 651, 678, 703, 777, 692 etc.) On the computer side please open device manager (Start->run:devmgmt.msc) and expand the modem tree, then disable all modem drivers (including bluetooth ones) except for PdaNet Modem (there should be exactly one). Now reboot the computer and connect again using USB mode. See if that helps. Dailup failed, error=xxx (state=6)! (xxx = 720 etc.) This error indicates a network configuration problem on your computer. If PdaNet has been working for you before, it could mean some new changes occured on the computer that broke PdaNet. Try to use the System Restore feature on Windows to go back to a date when PdaNet still worked. This will normally solve the problem. Execution Conflicts: PdaNet Desktop is already running. If you are trying to connect PdaNet, you have clicked on the wrong icon. You need to click on the PdaNet icon in the tray area (bottom-right of computer screen) and select "Connect" from the menu. iTunes is not found on your computer This is caused by iTunes 9.1 and it has been fixed in a new build of version 1.54. Please reinstall PdaNet on the computer from http://junefabrics.com/desktop. (Mac) Fail to launch PdaNet background service 2, err=61 (or 60) Try to uninstall PdaNet on Mac first (run ~/PdaNetUninstall.sh), then reboot your computer and reinstall PdaNet Desktop client (and reboot). This time make sure you have chosen the Boot Driver during installation of PdaNet. This should fix the issue. Internet works fine but I am not able to send e-mails from the computer side. That indicates your cell phone carrier is blocking the SMTP port to prevent mobile e-mail spamming. You will need to check and see if your email service provides web access. My error is not addressed above. Useful Tips After the connection is established and working, bring PdaNet to the foreground and turn the phone off. This will not drop your connection but will reduce battery usage. When you are done with PdaNet, turn the WiFi Router off explicitly to be safe. The latest version should now supports VPN.

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